Privacy Policy Statement and Data Protection Notice.

At Cobwebb Communications Ltd. we are committed to protecting your privacy and use the information we collect about you to process orders and to provide an efficient and speedy on-line service.

What information do we require?
When you order our products via PlanetGriff.com you will be asked to provide your name, e-mail address for your receipt and delivery, your address, credit or debit card number with expiry date and the issue number for the use of a Switch card. This allows your order to be processed and fulfilled. You will also be asked for your telephone number which enables us to contact you if there is a problem with your order.

How does Cobwebb Communications Ltd. protect customer information?
When you place an order we offer the use of the WorldPay.com secure server. The secure server software encrypts the card details to complete the transaction. Credit and debit card details are only stored on WorldPay.com's secure server, not at Cobwebb Communications Ltd. Furthermore, as required by the UK Data Protection Act 1998 we follow strict security procedures in the storage and disclosure of information which you have provided to prevent unauthorised access. For security reasons WorldPay.com may occasionally request proof of identity before they are able to disclose sensitive information to you.

Will Cobwebb Communications Ltd. disclose the information it collects to outside parties?
We are committed to protecting your privacy and use the information we collect on the site to make shopping at planetGriff.com possible and to facilitate your on-line shopping requirements. We do not sell, trade or rent your personal information to others. Your consent By using our web-site you consent to the collection and use of this information by Cobwebb Communications Ltd. If we decide to change our privacy policy we will post those changes on this page so that you are always aware of what information we collect and under what circumstances it is used