Problem: I can't start Griff.
Follow the installation walkthrough.
Run through Tutorial 1 Starting Griff.
Problem: My sequence is playing but I don't hear anything.
Check that the PocketPC sound is not muted
From the Start Menu, Select System, then the Sounds and Notifications Icon and make sure that the volume slider is all the way to the right (Loud).
Check that no other Program is using the sound output.
From the Start Menu Select System, then the System Tab and the Memory Icon. Select the Running Programs Tab and Stop any programs that may be using the sound output (Media Player, any Games, etc).
Test Griff using an example song.
Run through Tutorial 1 Starting Griff.
If your question is not answered here, send an email to support@planetgriff.com, explaining where you are lost and we will endevour to put you back on track.